1. Who we are
The controller of your personal data is Integrated Car Wash Ltd, operating the Wash & Glow car wash stations in Larnaca and Deryneia, Cyprus. Postal address: Konstantinou Palaiologou, Larnaca 6036, Cyprus. Email: info@washandglow.com.cy. Phone: 24 819779 (Larnaca), 99 471487 (Deryneia).
2. What this website does and does not do
This is an information website. It has no user accounts, no contact forms, no newsletter and no online payments. We do not use analytics, advertising or tracking tools, and we do not build visitor profiles.
3. Data we may process and why
- When you call or email us. Your name, phone number or email address and the content of your message, to answer your question or arrange a service. Legal basis: steps at your request before a contract, and our legitimate interest in answering enquiries (Article 6(1)(b) and (f) GDPR).
- When you book a detailing consultation. Bookings are made on the platform Reservio, which we link to. The details you enter there are processed by Reservio and by us to manage your appointment. Please read Reservio's own privacy policy on its website.
- Google Maps. The location pages can show an embedded Google map. It loads only after you click “Load map” or choose “Allow Google Maps”. Once loaded, Google receives technical data such as your IP address and may set cookies. Legal basis: your consent (Article 6(1)(a) GDPR), which you can withdraw at any time through Cookie settings.
- Technical logs. Our hosting provider records standard server logs (IP address, date and time, page requested, browser type) for security and to keep the site running. Legal basis: our legitimate interest in a secure and working website (Article 6(1)(f) GDPR).
- Social media links. Links to Facebook and Instagram are plain links. They do not send data to those services until you click them; after that, their own policies apply.
4. Who receives your data
Only the providers needed to run the site and the services above: the hosting provider, Reservio (bookings), Google (maps, only if you allow it), and the agency that maintains the website. They act on our instructions or under their own legal terms. We do not sell personal data.
5. Transfers outside the EU/EEA
Google may process data outside the EU/EEA. Such transfers rely on safeguards recognised by EU law, such as the EU-US Data Privacy Framework or standard contractual clauses.
6. How long we keep data
We keep messages and booking details only as long as needed to deal with your request and to meet legal obligations, and then delete them. Server logs are kept for a short period set by the hosting provider. Your cookie choice is stored in your own browser until you clear it.
7. Your rights
Under the GDPR you may ask us for access to your data, correction, erasure, restriction of processing, portability, and you may object to processing based on legitimate interest. Where processing is based on consent, you may withdraw it at any time without affecting earlier processing. To use your rights, write to info@washandglow.com.cy. We will reply within one month.
You also have the right to complain to the Office of the Commissioner for Personal Data Protection of Cyprus (dataprotection.gov.cy).
8. Children
This website is not aimed at children, and we do not knowingly collect their data.
9. Changes
If our practices change, for example if we add analytics or a contact form, we will update this policy and the date above. See also our cookie policy and terms of use.